Privacy Policy

Wellness Architects operates the website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Wellness Architects website. By using our website or services, you agree to the terms of this policy.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

We may collect the following types of personal data from you:

  • Contact information, such as your name, email address, phone number, and postal address.
  • Health information, such as your medical history, allergies, medications, and treatment preferences.
  • Payment information, such as your credit card details or bank account details.
  • Technical information, such as your IP address, browser type, device type, and operating system.
  • Usage information, such as your browsing activity, pages viewed, time spent, and actions taken on our website or services.
  • Marketing information, such as your preferences, interests, feedback, and survey responses.

How do we collect your data?

We may collect your data in different ways:

  • When you provide it to us directly, such as when you fill out a form, make a booking, request a service, or contact us by phone, email, or chat.
  • When you provide it to us indirectly, such as when you use a third-party service that integrates with our website or services, such as a payment processor or a booking platform.
  • When you consent to it, such as when you agree to receive our newsletter or promotional offers by email or SMS.
  • When we obtain it from other sources, such as public databases, social media platforms, or other third parties that share your data with us.
  • When we generate it automatically, such as when we use cookies or other tracking technologies to collect technical and usage information about your visit to our website or services.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

How do we use your data?

We may use your data for various purposes, such as:

  • To provide you with our website and services, and to fulfill your requests and bookings.
  • To communicate with you about our website and services, and to respond to your inquiries and feedback.
  • To personalize and improve your experience on our website and services, and to tailor our content and offers to your preferences and interests.
  • To analyze and measure the performance and effectiveness of our website and services, and to improve their quality and functionality.
  • To protect and secure our website and services, and to prevent and detect fraud, abuse, or illegal activity.
  • To comply with our legal obligations and professional standards, and to enforce our terms and conditions and policies.
  • To exercise or defend our legal rights or interests, or those of others.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

How do we share your data?

We may share your data with the following parties:

  • Our staff and contractors who need access to your data to perform their duties and provide you with our website and services.
  • Our partners and service providers who help us operate our website and services, such as hosting providers, web developers, payment processors, booking platforms, marketing agencies, analytics providers, and security providers.
  • Our professional advisors who assist us with legal, accounting, auditing, or other matters.
  • Our regulators, authorities, courts, or other parties who require us to disclose your data by law or in connection with legal proceedings or disputes.
  • Our affiliates, subsidiaries, or successors who may acquire or merge with us or any part of our business.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

How do we protect your data?

We take appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Using encryption, firewalls, and other security technologies to safeguard your data in transit and at rest.
  • Limiting access to your data to only those who have a legitimate need to know it.
  • Training our staff and contractors on data protection best practices and policies.
  • Reviewing our security policies and procedures regularly and updating them as needed.

How long do we keep your data?

We keep your data for as long as necessary to fulfill the purposes for which we collected it, or as required by law or professional standards. The retention period may vary depending on the type of data and the context of its use. When we no longer need your data, we will delete it securely or anonymize it so that it can no longer be linked to you.

What are your rights?

You have certain rights regarding your data under applicable laws. These rights may include:

  • The right to access your data and obtain a copy of it.
  • The right to rectify any inaccurate or incomplete data that we hold about you.
  • The right to erase or restrict the processing of your data in certain circumstances, such as when you withdraw your consent or object to our legitimate interests.
  • The right to object to the processing of your data for direct marketing purposes or for other reasons based on your specific situation.
  • The right to receive your data in a structured, commonly used, and machine-readable format, and to transfer it to another controller, where technically feasible.
  • The right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.

How can you exercise your rights?

If you wish to exercise any of your rights, please contact us using the details below. We will respond to your request within a reasonable time and in accordance with the law. We may ask you to provide proof of your identity and additional information to verify and process your request. We may also charge a reasonable fee or refuse your request if it is excessive or unfounded.

How do we use cookies and other tracking technologies?

We use cookies and other tracking technologies to collect and store information about your visit to our website or services. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website. We use cookies for various purposes, such as:

  • To remember your preferences and settings, such as your language, currency, and login details.
  • To enable the functionality and features of our website and services, such as shopping carts, wish lists, and booking forms.
  • To measure and analyze the traffic and performance of our website and services, and to improve their quality and functionality.
  • To deliver relevant and personalized content and offers to you based on your browsing activity and interests.

You can control and manage your cookie preferences by adjusting the settings of your browser or device. You can choose to accept or reject all cookies, or to receive a notification when a cookie is set. You can also delete the cookies that are already stored on your device. However, please note that if you disable or reject cookies, some parts of our website or services may not work properly or may be less secure.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

What about third-party links and websites?

Our website and services may contain links to other websites that are not operated by us. These links are provided for your convenience and reference only. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of these websites before providing any personal data to them.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

How do we update this policy?

We may update this policy from time to time to reflect changes in our data protection practices or in the law. We will notify you of any material changes by posting a notice on our website or by sending you an email. The date of the last update will be indicated at the top of this policy. We advise you to review this policy periodically to stay informed of how we collect, use, and protect your data.

How can you contact us?

If you have any questions, comments, or complaints about this policy or our data protection practices, please contact us using the following details:

Name: Wellness Architects

Email: [email protected]

130 Ave. Winston Churchill, PMB 246, San Juan, PR 00926

Phone: 787-398-6179

We will do our best to address your concerns and resolve any issues that you may have.